Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use with you in relation to this website.

The term ‘High Quality Clean’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Swanage Road, Wandsworth, SW18 2DZ. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without High Quality Clean’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.


  1. (the Client)  and
  2. High Quality Clean Limited incorporated and registered in England and Wales with company number 13213121 whose registered office is  Swanage Road, Wandsworth SW18 2DZ  (the Company).


  1. The Client will engage the Company to provide cleaning services as agreed.
  2. The work will commence as agreed.
  3. Individual (s) providing the service to the Client will be Various domestic engineers by High Quality Clean Ltd
  4. Terms of Engagement
    1. The Client shall engage the Company and the Company shall provide the Services on the terms of this agreement as stated in the Scope of Works.
    2. The Engagement shall be deemed to have commenced on the date on which the agreement is agreed.
  5. Duties and obligations
      1. During the Engagement the Company and the Company Engineers shall:
        1. provide the agreed Cleaning Services with all due care and ability.
        2. devote the time agreed with the Client to carrying out the Cleaning Services and:
        3. provide the Client all such information as it may reasonably require in connection with matters relating to the provision of the Cleaning Services.

    The Company and the Company Engineers shall comply with all applicable laws and regulations under the Control of Substances Hazardous to Health Regulations 2002 and all Health and Safety legislation whilst working at the Client’s premises.

  6. Fees
    The rate: the rate payable to the Company by the Client will be as agreed per clean by the Company’s Engineers and as agreed by the Company and the Client. To guarantee your booking, please pay a 50% retainer. This will ensure (in case of any other event due cancellation) that you have our cleaning services available to you to suit your schedule.
    1. The Client shall pay the Company upon completion of the work.
    6.3 The Company shall submit to the Client an invoice which gives details of the Cleaning Services provided for the work completed. Invoices will be payable upon completion of the work due on receipt. A late payment charge of £35 may be applicable if payment is not made by that date.
  7. Expenses In the event that the Company and the Client agree payment of any expenses, the Client shall reimburse the Company Consultant for direct expenses incurred relating to this agreement.
  8. Safety The Client will be responsible for advising the Company and the Company’s Engineers of any dangerous or hazardous factors affecting the safety of the Company and the Company Engineers and any Individual named under Clause 1 impacting on their ability to perform their tasks.
  9. Other activities
    1. Nothing in this agreement shall prevent the Company from being engaged, in any other business, trade, profession or occupation during the Engagement provided that:
  10. Status
    1. The relationship of the Company and the Company Engineers to the Client is that of an independent business and nothing in this agreement shall render it an employee, worker, agent or partner of the Client and the Company and the Company Engineers shall not hold themselves out as such.
    2. This agreement constitutes a contract for the provision of services and not a contract of employment and accordingly the Company assures to the Client that they are fully responsible for:
      1. any income tax, National Insurance and social security contributions and any other liability, deduction, contribution, assessment, or claim arising from or made in connection with either the performance of the Cleaning Services or in respect of the Services, where such recovery is not prohibited by law.
  11. Terms of Agreement This agreement is for an one off commercial cleaning service which shall commence on the date agreed by both parties.
  12. Notice Either party is required to give at least 7 (seven) days’ notice. Both parties shall also have the right to terminate this agreement without cause with 7 days written notice to the other party or with immediate effect if the Company loses funding for its operations/programs.
  13. Notification of Poor Performance The Client agrees to immediately notify the Company either by telephone or in person of any non-performance of the Company or the Company’s Engineers prior to providing written notification.
  14. Non-Solicitation The Client agrees that during the term of this agreement and for 3 months after termination of this agreement, they will not employ directly or indirectly any employees or agent representatives of the Company.